Case Management Services


 street pole with direction for advice, help, support, assistance 

The YWCA Queens provides case management that provide services that include, but are not limited to, assisting with:

·         Supplemental Nutrition Assistance Program (SNAP)

·         New York City Housing Association (NYCHA) applications

·         Low Income Housing (Housing Connect) applications

·         Senior Citizen Rent Increase Exemption (SCRIE) applications

·         Social Security Benefits

·         Obtaining a Reduced Fare Metro Card

·         Obtaining an IDNYC Card

·         Fresh Air Fund

·         Translation of documents

·         And more

Healthcare Service

The YWCA of Queens provides one-on-one service to those who want to enroll in the Affordable Care Act.

Our licensed Navigators will guide you through the process step-by-step to register for health insurance.
We also provide public education about health care options that New York City provides for low-income individuals and families including, but not limited to:

·         Emergency Medicaid

·         Medicaid for Pregnant Women

·         Prenatal Care Assistance Essential Care Plan

·         Family Planning Extension Program

·         AIDS Drug Assistance Program

·         Children’s Health Insurance Program

(Our services are provided in English, Korean, Chinese, and Spanish) 


Service locations:

·         42-07 Parsons Blvd, Flushing NY 11355 (YWCA of Queens) 718-353-4553


·         92-07 175th St, Jamaica, NY 11433 (PS/IS 268)  Room 204

           (347)691-1940 or (347)722-3650

           Service hours: Monday-Friday, 9am-5pm